To facilitate your search, we have divided our products into central categories. Each category also has a subcategory tree, which appears in the left column of your screen.
Our goal is to reach the final product with 3 clicks. In case you are looking for something specific, use the “smart” search, which will lead you directly to your specific choice.
Mm-fashion.gr nevertheless can not exclude cases of errors in prices and by-products and it can not be guaranteed that there will be no interruptions in the operation of the website or “human” errors when updating / indicating the price of a product. For the safety and effectiveness of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the Customer Service Department at 2295053054 or via the e-mail form of the website.
After registering your order you will receive an automated e-mail which will state the details of your order. After processing the order from the online shopping department of mm-fashion.gr, you will receive the second and confirmation e-mail with the products that will be sent to you. From this point the contract between us is concluded.
As your order progresses you will receive a series of automated emails, which will report the progress of the order. These messages refer to the following steps:
Order processing: When your order has been received by a partner of our company who checks it for correctness.
Picking status: Your order is in the process of collecting products in our warehouse.
Pricing: The products of the order have been collected and have been sent to your place.
Partial pricing: Some of the products in your order have not been collected and are pending. The products mentioned in the e-mail will be delivered to you.
Canceled: Your order has been canceled after your request or impossible to contact you to confirm.
Received from the store: This confirms that the order has been received from the store of your choice and your products are waiting for collection from it for up to 2 days in total.
In case your order is pending then a corresponding e-mail and / or sms will be sent to you. Alternatively we will contact you on the phones you have given us when registering or registering the order on our site.
There is no way to deactivate these updates, the sending of which is a precondition for the proper progress of your order. We invite you to ensure that these e-mails can reach you and keep them throughout the duration of our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay. Your products are delivered as soon as possible and in any time not exceeding thirty days from the conclusion of the contract. Exceptions are products with Delivery status (status) Pre-orders, Expected Soon and Upon order, for which there is a separate delivery update. e-store differs from other distribution channels and is valid only for purchases through this online store and shipping either to your place or to a store of your choice for collection. In any case, although we make every effort to accurately indicate the data and prices that we quote in our online store, we can not exclude the possibility of typographical or technical errors in prices and products. For this reason, we recommend you in the cases of “WebOffer” offers, before each payment and the completion of your order to contact for confirmation of this price with the Customer Service Department at 800-11-12345 or via the e-mail form of the network place.
RIGHT OF WITHDRAWAL FOR DISTANCE PURCHASES
In case of purchases you make remotely (eg via the Internet), you can return a product and we will pay the price if you notify us in writing via the contact form https://www.mm-fashion.gr/contact or by calling to the Customer Service Department on the phone free of charge from landline at 2295053054 and from mobile at 2295053054 within 5 calendar days of receiving the product from you or from a third party that you indicate. In case you order a batch of products, the deadline starts at the moment you will receive the last product of the batch or with the completion of the last delivery in case of periodic benefits. Finally, in case of purchase of digital content that is not stored on a fixed basis, the deadline starts from the date of conclusion of the contract. By exercising the withdrawal you are obliged to return to us the product in its original excellent condition (as new) in which it was delivered to you or to provide us with clear and indisputable proof that you have sent it safely within 20 calendar days from the exercise of the right of withdrawal from you and within the same deadline we are obliged to return to you any amounts you have paid us using the method of payment which you have chosen to pay us the price. In case you have paid with a payment card, we immediately proceed to the order to the card issuer and we are not responsible for any delays in crediting the price to you that are not due to us.
The consumer is liable for any reduction in the value of the goods only as a result of the management of the goods other than that which is necessary to determine the nature, characteristics and function of the goods. We will not be liable and we will not compensate the consumer nor will the withdrawal produce results in case the damage to the goods has been caused by the fault of the consumer or in case of use which exceeds what is necessary to determine the nature, characteristics and function of the goods.
In any case, the products you wish to return must be accompanied by the necessary legal documents and receipts. If the shipping costs of the return of the product exceed the cost of universal postal service, they are not covered by mm-fashion.gr and are borne by the customer.
You are not entitled to withdraw in the cases of article 3b of law 2251/94 and in any other case that is provided by law or the present in accordance with the law. Indicatively, you are not entitled to withdraw from products such as headphones, plasticine for hygiene reasons, the supply of sealed audio recordings or sealed video recordings or sealed computer software, which were unsealed after delivery as well as in the case of supply of non-digital content. , if the execution started with the previous explicit consent of the consumer and the confirmation by him that he thus loses his right of withdrawal. In the case of the purchase of devices containing software which is activated after a trial period of which the consumer is informed and within which he must either withdraw or accept the product and the software, the withdrawal does not apply if this time of trial activation has elapsed without the relevant right has been exercised.
Without limitation of the Withdrawal provisions of Article 9, the cancellation of the order can be done in the following cases: Before the order is completed, during the electronic order process you can “back” and remove the quantities of products from the your cart by clicking the “Remove” button. If the online order has been completed but the product has not been shipped yet, you can call 2295053054 and one of our partners will cancel your order. Upon receipt of the product, call us at 2295053054 or contact us via the email form on the website, explaining the reason you wish to cancel the order. One of our partners will serve you immediately and will inform you about all your options. In case your order has already been invoiced and you wish to cancel it, then contact the Customer Service Department at 2295053054 and provide the details of your order. However, the status of the order will not change on your account page.
DIFFERENCE BETWEEN STORE PRICE AND ONLINE STORE PRICE
The pricing policy of mm- fashion.gr products is the same in all our distribution channels: stores, catalogs, online store. However, in selected products we have created the so-called “WebOffer” offers, where their price in the online store differs from the other distribution channels and is valid only for purchases through this online store and shipping either to your place or to a store of your choice for collection. In any case, although we make every effort to accurately indicate the data and prices that we quote in our online store, we can not exclude the possibility of typographical or technical errors in prices and products. For this reason, we recommend you in the cases of “WebOffer” offers, before each payment and the completion of your order to contact for confirmation of this price with the Customer Service Department at 800-11-12345 or via the e-mail form of the network place.
Place your order until 15:00 Monday to Friday at the AVENUE STORE. ATHENS KALAMOU & DAFNIS 0 sends your order the next working day to the cities:
In the capitals of the prefectures of Crete (Heraklion, Chania, Lassithi and Rethymnon)
For the areas of Crete in order for delivery to take place the next working day, the order must have been registered by 13:00 p.m.
Within 2 to 3 working days in the capitals of the prefectures (Mainland Greece and Crete and within 3-5 working days in, islands and remote areas, if the products you have ordered are available, for example, if you are in the Capital of the Prefecture and order by 15:00 on Tuesday you will pick up on Thursday-Friday while in remote areas and villages you will pick up on Wednesday to Thursday. In case you want to pick up your order faster, we can send it to you by courier at your extra charge. The above deadlines do not apply in times of extreme weather or strikes and in any case of force majeure, which may affect transport times. In this case, the Framework cooperates with specific courier and transport companies. transport to the final consumer.
Your order may be delayed for the following reasons:
The product has been delayed by our supplier: In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers, either domestic or international. However, there are cases where an order of ours can be “stuck” at the customs or in its transport, as a result of which we do not have it in our warehouses when we calculate. In such a case, we will contact you to ask if you want us to deliver your order without this product or to suggest you an alternative. We will send this item to you immediately upon receipt in our warehouses.
The product you ordered has already been removed and is not available: Among the products we display in our online store there are rare cases where their supplier suddenly and unannounced announces that he is removing them. In this case, an employee of our company will contact you directly to give you all the alternatives.
In periods of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.
In case it is impossible to contact you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. your details that you have entered are not properly updated. In any case, the delay does not exceed thirty days from the conclusion of the contract.
Mm-fashion.gr gives special importance to serving the needs of consumers and solving any problems they have from their transactions with us. However, in the event that we can not fully resolve any issues you have and consider that to any extent any of your rights in our transactions are violated, you can seek to resolve any disputes by using the Electronic Dispute Resolution Platform (EAD) as provided in Article 14 of Regulation 524/2013. At ADR you can submit to resolve any dispute you may have. The European Consumer Center of Greece has been designated as a national contact point for ADR in Greece, information on which for dispute resolution can be found at ec.europa.eu/odr. You can also contact the Consumer Ombudsman (www.synigoroskatanaloti.gr). The above does not limit in any way the rights that you and we have to resort to the competent courts.